Implementation, Training and Consulting

An essential part of EMPOWER, training is as important as the software itself in the success of implementing a new student information system. Your EMPOWER system is set up with your institutional data, your business rules, and your variables from your migrated data. Using school data makes the training more relevant for staff members and provides a better opportunity to review and become comfortable with EMPOWER.

Training typically takes place over a two month period and has two phases about a month apart. This allows staff members to try out new skills, practice on the EMPOWER non-production database, ask questions, and become familiar with the system. They receive exceptional, personalized training at a comfortable pace.

Our US based trainers are experienced in not only the software but in implementations.

For on going support EMPOWER has a powerful on-line documentation tool. That not only gives you documentation that involves step by step instructions but also charts showing when and by whom certain things need to be done.

On-line consultations can be set up to address a concern or learn a new feature.

EMPOWER provides a library of free how to webinars covering many topics from processing 1098Ts or preparing IPEDs report etc , that continually grow.

The EMPOWER Concern System is a web enabled support tool for reporting and resolving issues. Get a status on an issue immediately.

Other tools are a user conference and a Forum.